Offers the opening of claims by the customer from the mobile without intervention of the company in the simplest way you could imagine.
SMART OPENING gives the insured freedom to register their claim without having to rely on outdated telephone channels. The customer will always have at his/her disposal an agent to make a personalized opening process if it needed by means of video.
1Selecting the problem you need to solve.
2Recording an audio explaining the problem in detail.
3From there our smart algorithms will provide the real-time solution to the customer: an appointment with an emergency repairer when needed, possible dating slots in the coming days, compensation or to consult directly with the agent on the problem.
Without waiting for call queues, without any further steps, offers solutions to your customer in real time.
Even the most revolutionary technology improves with the help of people. The customer will always have at their disposal the help of an agent when needed.